Payment Policy

Effective Date: January 3, 2025

At ClearRapic, we aim to provide a seamless and secure shopping experience for our customers. This Payment Policy outlines the various payment methods we accept, the security measures we implement, and the terms under which we process payments for your purchases. By making a purchase on our website, clearrapic.com, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

ClearRapic accepts a variety of secure payment methods to ensure that you have a convenient and safe experience while shopping with us. The following payment methods are accepted:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover. All credit card transactions are processed securely through an encrypted connection.
  • Debit Cards: We also accept debit cards with the Visa or MasterCard logo, which can be processed as credit transactions.
  • PayPal: If you prefer to use PayPal, you can securely complete your payment through your PayPal account. This method provides an extra layer of protection for your financial information.
  • Gift Cards: We accept ClearRapic gift cards, which can be used as a payment method for your purchases. If the value of the gift card is less than the total cost of your order, you may pay the remaining balance using another payment method.

All payment transactions are processed through secure and trusted payment gateways. For security reasons, we may request additional verification or documentation before processing certain transactions, particularly for high-value purchases or orders flagged by our fraud prevention system.

2. Payment Security

ClearRapic prioritizes your security when processing payments. We utilize industry-standard security protocols to protect your payment details:

  • SSL Encryption: Our website employs Secure Socket Layer (SSL) encryption to safeguard the transmission of sensitive data, such as your credit card or debit card information. This ensures that your financial data is protected from unauthorized access during the payment process.
  • Tokenization: We use tokenization technology, which replaces sensitive payment information with a unique identifier or “token” that cannot be used for fraudulent transactions. This adds an additional layer of protection to your payment details.
  • PCI DSS Compliance: Our payment processing system is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), ensuring that we meet the highest security standards for handling credit card and payment data.

While we employ these robust security measures, we recommend that you also take necessary precautions when making online purchases, such as keeping your personal details confidential and ensuring your devices are secure.

3. Payment Authorization and Billing Information

Before processing your order, we may verify the payment information you provide. This verification step ensures the accuracy of the billing information, as well as the validity of the payment method. If there is an issue with the payment method, such as an expired card or incorrect billing information, we will notify you and request an update.

It is your responsibility to ensure that the payment information provided during checkout is accurate and complete. Failure to provide accurate billing information may result in delays or cancellations of your order. We reserve the right to refuse or cancel any order that is flagged as suspicious or fraudulent during the payment authorization process.

4. Order Confirmation and Payment Processing

Once your payment has been successfully processed, you will receive an order confirmation email. This confirmation will contain a summary of your order details, including the products purchased, the total price (including taxes and shipping fees), and your estimated delivery date. Please note that the order confirmation does not constitute an acceptance of your order, but rather an acknowledgment of the receipt of your order request.

A contract between you and ClearRapic will only be formed once we process and ship your order. If for any reason your order cannot be fulfilled, we will notify you promptly and provide you with a full refund.

5. Currency and Pricing

All prices on our website are listed in U.S. dollars (USD). Taxes, shipping fees, and any additional charges are not included in the product price and will be calculated at checkout. The final amount will be displayed to you before you confirm the payment.

ClearRapic reserves the right to modify the pricing of products at any time. However, any price changes will not affect orders that have already been confirmed and processed.

6. Sales Tax

Sales tax is applied to all applicable orders in accordance with state and local tax laws. The sales tax rate may vary depending on the delivery location. The applicable sales tax will be added to the total order cost during the checkout process. The final price, including taxes, will be displayed before you complete your purchase.

If you are exempt from sales tax, please contact us prior to placing your order, and we will assist you with the necessary documentation to ensure that the tax exemption is applied.

7. Payment Errors and Disputes

If you believe there has been an error with your payment, such as an incorrect charge or billing issue, please contact our customer service team as soon as possible at info@clearrapic.com or call (910) 860-3283. We will investigate the issue and work with you to resolve it promptly.

If you dispute a charge, please contact us before filing a chargeback with your bank or credit card provider. We are committed to resolving payment disputes quickly and efficiently.

8. Payment for Pre-Orders and Backordered Items

For items that are available for pre-order or items that are out of stock and placed on backorder, we will charge your payment method at the time of purchase. If the product is not available when we attempt to fulfill your order, we will notify you and offer a refund or an alternative product.

9. Refunds and Cancellations

Refunds for returned or canceled orders will be processed in accordance with our Refund and Returns Policy. Once your return is approved, your payment will be refunded to the original payment method used for the purchase. Please allow up to 7-10 business days for the refund to be processed, depending on the payment provider.

If your order is canceled before shipment, we will issue a full refund. However, if your order has already been shipped, you will need to follow the return process to receive a refund.

10. Contact Us

If you have any questions about our Payment Policy or need assistance with a payment-related issue, please feel free to contact us at: