Sales Policy
Effective Date: January 3, 2025
At ClearRapic, we are dedicated to providing our customers with high-quality products at affordable prices. This Sales Policy outlines the terms and conditions under which we sell our products to you, ensuring a smooth and transparent shopping experience. By making a purchase on our website, clearrapic.com, you agree to the terms outlined in this policy.
1. General Terms
ClearRapic offers a wide variety of high-quality furniture for families, including dining tables, chairs, wardrobes, and living room furniture. By purchasing from us, you are entering into a contract and agree to the terms and conditions of this Sales Policy. We reserve the right to update or modify this policy at any time, with changes taking effect once they are posted on our website.
2. Product Availability
All products listed on our website are subject to availability. While we strive to ensure that our website is up to date, product availability can change due to high demand or stock limitations. If an item you have ordered becomes unavailable, we will notify you as soon as possible and offer an alternative product or a full refund.
3. Pricing and Payments
Pricing: All prices listed on our website are in U.S. dollars and are subject to change without notice. Prices are shown exclusive of applicable taxes and shipping fees. Any taxes, shipping fees, or handling charges will be added at checkout.
Promotions and Discounts: We may offer special promotions or discounts from time to time. These promotions are limited-time offers and may have specific terms and conditions that apply. Please check the terms of each promotion for specific details.
Payment Methods: We accept payments through various secure methods, including credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options. All payment information is processed securely using encryption technology to protect your privacy.
Authorization: By placing an order, you authorize ClearRapic to charge your payment method for the total amount, including any taxes and shipping charges.
4. Order Confirmation and Acknowledgment
Once you have completed your order, we will send you an email confirmation acknowledging that we have received your order. This is not an acceptance of your order but rather an acknowledgment that we have received your request to purchase. A contract between you and ClearRapic will only be formed once we process and ship your order.
If for any reason we cannot fulfill your order, we will notify you immediately and provide a full refund if necessary.
5. Shipping and Delivery
Processing Time: Orders are typically processed within 1-2 business days from the time of purchase. You will receive an email notification once your order has been shipped.
Shipping Methods: We offer various shipping options depending on your location and the size of the order. The shipping cost will be calculated at checkout based on your chosen delivery method and destination.
Delivery Time: Estimated delivery times will be provided at checkout. However, delivery times may vary depending on factors such as location, product availability, and shipping carrier delays.
Shipping Restrictions: We currently offer shipping only within the United States. We do not offer international shipping at this time.
Shipping Fees: Shipping fees are calculated based on the size and weight of your order and will be displayed at checkout. These fees may vary depending on the shipping address.
6. Returns and Exchanges
ClearRapic offers a flexible return and exchange policy to ensure you are satisfied with your purchase. Please refer to our Refund and Returns Policy for detailed information on how to return or exchange products.
7. Order Cancellations
If you wish to cancel an order, please contact our customer service team immediately at info@clearrapic.com or call (910) 860-3283. Cancellations can only be processed before your order has been shipped. Once the order has been shipped, it cannot be canceled, but you may initiate a return following our Returns Policy.
8. Product Warranties
ClearRapic stands behind the quality of our products and offers a limited warranty on most items. Our warranties cover defects in material or workmanship under normal use. For details on specific warranties, please refer to the warranty information provided with each product.
9. Customer Responsibilities
Correct Information: It is your responsibility to ensure that the shipping and billing information you provide is accurate. ClearRapic is not responsible for delays or delivery issues caused by incorrect information provided at checkout.
Inspection: Upon receiving your order, please inspect the items for any defects or damages. If you notice any issues, please contact our customer service team immediately for assistance.
10. Limitation of Liability
ClearRapic will not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products, including any damages arising from shipping delays, product defects, or dissatisfaction with your purchase.
11. Governing Law
This Sales Policy is governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes arising from your use of our website or services will be subject to the exclusive jurisdiction of the courts located in North Carolina.
12. Contact Us
If you have any questions or concerns about our Sales Policy, please feel free to contact us:
Address: 408 Lands End, Fayetteville, North Carolina
Hotline: (910) 860-3283
Email: info@clearrapic.com
Website: clearrapic.com