Privacy Policy
Effective Date: January 3, 2025
At ClearRapic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, clearrapic.com, and make purchases. We want you to feel confident when shopping with us, knowing that your privacy is our top priority.
1. Information We Collect
We collect personal information when you visit our website, make a purchase, sign up for our newsletter, or interact with our customer service team. The types of information we collect include:
Personal Identification Information: This may include your name, email address, mailing address, phone number, and payment details when you make a purchase.
Non-personal Identification Information: We may collect information such as your IP address, browser type, and device information. This helps us improve our website’s performance and user experience.
Payment Information: When making a purchase, you may provide us with payment details such as credit card numbers or PayPal account information. We ensure all transactions are processed through secure, encrypted systems.
Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies help us remember your preferences and optimize your shopping experience.
2. How We Use Your Information
We use the information we collect in the following ways:
Processing Transactions: Your personal and payment information is used to process and fulfill your orders, including shipping and billing.
Customer Service: We use your contact information to respond to inquiries, assist with issues, and improve our service.
Marketing and Promotions: With your consent, we may send you promotional emails or newsletters about new products, special offers, and updates.
Improving User Experience: We use data such as website behavior to enhance your browsing experience and personalize content and offers.
Security and Fraud Prevention: Your information is used to detect and prevent potential fraud, ensuring the security of your purchases and personal data.
3. How We Protect Your Information
We take security seriously and use a variety of security measures to ensure your personal information is safe. This includes:
Encryption: All sensitive payment information is encrypted using secure socket layer (SSL) technology, which ensures the confidentiality of your data during transactions.
Secure Servers: We store your personal data on secure servers that are protected by firewalls and other security technologies.
Access Control: Only authorized personnel have access to your personal information, and they are required to adhere to strict confidentiality guidelines.
While we take all reasonable measures to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we are committed to maintaining the highest standards to protect your privacy.
4. Sharing Your Information
We respect your privacy and will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
Service Providers: We may share your information with trusted third-party service providers who assist with order fulfillment, payment processing, shipping, and marketing. These providers are obligated to use your information solely for the purpose of performing their services for ClearRapic.
Legal Requirements: We may disclose your information when required to do so by law, such as in response to a subpoena or other legal process.
Business Transfers: In the event that ClearRapic undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Your Rights and Choices
You have the right to access, update, and delete your personal information. If you would like to update your information or opt out of marketing communications, you can do so through your account settings or by contacting our customer service team at info@clearrapic.com.
Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
Data Deletion: If you no longer wish to have your personal information stored with us, you can request that we delete your data, subject to certain legal obligations.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your user experience. Cookies are small text files that are stored on your device and help us remember your preferences, keep track of items in your cart, and personalize content. You can adjust your browser settings to refuse cookies, but doing so may impact your ability to use some features of our website.
Google Analytics: We use Google Analytics to analyze website traffic and understand how visitors interact with our site. This data helps us optimize our website and services. Google Analytics may collect information such as your IP address, device type, and browsing behavior. You can learn more about Google Analytics and how to opt-out by visiting the Google Analytics Opt-Out page.
7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take appropriate steps to delete it.
8. Changes to This Privacy Policy
ClearRapic reserves the right to update or change this Privacy Policy at any time. Any updates will be posted on this page, and the revised policy will be effective immediately upon publication. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions about this Privacy Policy or the data we collect, please contact us at:
Address: 408 Lands End, Fayetteville, North Carolina
Hotline: (910) 860-3283
Email: info@clearrapic.com
Website: clearrapic.com